Frequently Asked Questions
Everything you need to know about shopping with Access Denied.
How long does shipping take for new drops?
Standard domestic shipping takes 3-5 business days, while international orders typically arrive within 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that limited edition 'drop' items are exchange-only.
How do I know which size to choose?
Each product page features a detailed size guide. Most of our streetwear fits are slightly oversized; we recommend sizing down if you prefer a more tailored look.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options like Klarna and Afterpay.
Can I cancel or modify my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
Yes, Access Denied is committed to ethical fashion. We use 100% organic cotton and recycled polyester across our core collections to minimize our environmental footprint.